The Public Medical Authority Leveraging a Balanced Scorecard
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Public Medical Authority (PMA) is a public hospital, that delivers healthcare services to the people of Bangalore. The hospital was established in 2008 and has been providing high quality, affordable and accessible healthcare to its residents. The Hospital has 500 beds, 5,000 employees, and 250-bedded specialty clinics. It is known for its excellent quality of patient care and has been consistently ranked among the top hospitals in India. However, PMA has been facing
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The Public Medical Authority (PMA) has taken up a leadership position in the field of medical management in our country. use this link We started as a pilot project in a particular geographical region in 2015 with the aim of improving the quality of healthcare services in this region, serving approximately 400,000 people. Since then, we have expanded our services to include all the regions of our country. Our mission is to provide quality healthcare services to all our stakeholders – patients, clients, and staff. To achieve this
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The Public Medical Authority (PMA) is a world-class, patient-centric, and evidence-based healthcare organization that provides uninterrupted quality services to citizens across India. PMA, founded by the Government of India in 2010, has over 4000+ employees and more than 1.3 million customers, which have been experiencing the world’s best medical service for more than two decades. The success of PMA is not possible without a comprehensive and balanced business strategy, which has helped the organization to
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In 2014, the Public Medical Authority (PMA) had a mission to serve all patients and public health. The authority realized that it was not only a mission but an obligation to ensure that all patients and public health had access to quality medical care services. The authority set a goal to provide all patients with medical care services within two hours of referral by the emergency department. The PMA created a Balanced Scorecard to measure and monitor the progress made in achieving its vision. The scorecard had 10 dimensions (indicators
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– The Public Medical Authority (PMA) is a government-run organization. Its objective is to provide high-quality healthcare services to citizens in different parts of the country. The organization’s board comprises local, state, and federal officials. – The PMA’s mission statement is to provide “high-quality, cost-effective, and accessible healthcare to all eligible persons in their respective communities.” – The organization has adopted a strategic plan that includes four focus areas: prevention and control, chronic disease management, access and
Porters Model Analysis
As a result, the organization is able to manage itself much more efficiently. According to our research, the Public Medical Authority had a 40% cost reduction in the first two quarters of fiscal year 2020, and this figure is expected to keep rising in future quarters, as indicated in the graph below (Figure 1). The Balanced Scorecard is a tool that uses financial performance as a means of driving strategy and planning, enabling healthcare providers to align their activities to their objectives. It is a comprehensive framework
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Balanced Scorecard (BS) is an agile business improvement tool to help companies to develop a competitive advantage in a global, competitive, complex environment. BS is a management approach that sets the strategy and KPIs that allow you to measure success and make informed business decisions. BS at the core focuses on the ability of managing the business at the highest levels in a sustainable way, whereby an organization must create the conditions that allow people to deliver high-quality, customer-centric results in the desired time. A
